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User profile for user: Insahamed
Insahamed Author
User level: Level 1
53 points

Why can’t I turn off Show my caller ID?

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Posted on Nov 11, 2017 9:44 AM

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User profile for user: raina_b22
raina_b22
User level: Community Specialist

Posted on Nov 12, 2017 10:03 AM

Hi Insahamed,
Thanks for using the Apple Support Communities. I understand you are having some issues with the Caller ID setting on your iPhone. Caller ID is primarily a carrier-side function. If you are seeing that your Caller ID is turned on, but it is dimmed out so that you can't turn it off, you may want to reach out to your carrier and see if they require Caller ID to be active.
Call forwarding, call waiting, and other call features on iPhone - Apple Support
Regards.

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User profile for user: raina_b22
raina_b22
User level: Community Specialist

Nov 12, 2017 10:03 AM in response to Insahamed

Hi Insahamed,
Thanks for using the Apple Support Communities. I understand you are having some issues with the Caller ID setting on your iPhone. Caller ID is primarily a carrier-side function. If you are seeing that your Caller ID is turned on, but it is dimmed out so that you can't turn it off, you may want to reach out to your carrier and see if they require Caller ID to be active.
Call forwarding, call waiting, and other call features on iPhone - Apple Support
Regards.

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Why can’t I turn off Show my caller ID?

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