When Apple announces the release.
If you just bought the phone then make an appointment at the Apple Genius Bar for service. If you need to find an Apple Store - Find a Store - Apple.
My phone works just fine.
Have you tried any troubleshooting?
Dear TwoBiteTony, have you considered actually asking for help in this user-to-user technical support community for the specific issues that you have, rather than posting snarky, meaningless comments that Apple will never see, as they do not follow the user-to-user discussions?
For the record, my phone works perfectly on iOS 11.1.1, and it did also on all of the other iOS versions.
I’ve restarted the phone numerous times. This whole connect to iTunes and this and that crap and set it up to factory settings seems like nonsense to me. My phone was working fine before the update. What I want to know is why must I do this process every time apple decides to come out with a glitchy new iOS? Second of all, make it mandatory for my apps to work by installing this crap new update? I think it’s all poppycock.
I guess you will never solve the problem, then. To be clear, it is a problem with YOUR PHONE. It is not a problem with the release, which has now been installed, according to Apple, on 500 million phones, most of which are having no problems. If you aren't willing to try basic troubleshooting steps you will have to live with the problems forever.
I bought the phone maybe 5 weeks ago, I get this latest update and it’s wonky man I’ve had it, it keeps dropping important phone calls constantly and coming up as call failed, it’s driving me nuts, snarky and meaningLess comments Lawrence ? Cmon man, I spent really good money on this phone and not even 2 months in I’m having issues Already, I’m gonna go to the apple store and see what they do. Ps I’m not tech savvy either when it comes to this
Larry,
"it is a problem with YOUR PHONE." And, that was why I suggested he take it to Apple. He also said the phone was new.
Do you agree?
Hi, Kappy; Yes, I agree that making a Genius Bar appointment is a good idea. But what they will do first is restore iOS and set up the phone as new. Which he can do in the comfort of his own home.
True. He claims he's done that but still has a problem. Seems taking it to Apple might track down some other cause. Or the OP has not provided us with the complete information.
When Is the update on iOS coming out that will actually make my phone work normal?
