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User profile for user: justinfrommansfield
justinfrommansfield Author
User level: Level 1
4 points

anyone update to the new high Sierra and caused Mac not to reopen or restart

After upgrading to the new Mac OS, I have a black screen with a spinning wheel which then stops briefly for a flashing cursor in the top left and then the spinning wheel returns. Tried rebooting, which gives Apple logo on white screen, but then reverts to the black screen with spinning wheel

Posted on Nov 11, 2017 10:55 AM

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User profile for user: Old Toad
Old Toad
User level: Level 10
207,739 points

Posted on Nov 12, 2017 12:24 AM

1 - try booting into Safe Mode, Mac OS X: Starting up in Safe Mode. If that works reboot normally and see if there's been any change.


2 - if 1 above doesn't help, boot into the Recovery volume (boot with the Command + R keys held down), select Disk Utility and repair the drive.


3 - if that fails reboot into the Recovery volume and reinstall the system.

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anyone update to the new high Sierra and caused Mac not to reopen or restart

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