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I have an old ipad that i am trying to reset for my son to use. the apple ID on there no longer exists but it will not let me delete it without entering the password to the icloud account. Ive searched for the account but it doesnt exist

How can I remove an old iCloud account that doesn’t exist anymore from an old iPad?

Posted on Nov 11, 2017 11:43 AM

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Posted on Nov 11, 2017 12:01 PM

What to do before selling or giving away your iPhone, iPad, or iPod touch..


You can sign into your iCloud.com page, click on Find My Phone. If this phone is still a listed device then you can remove the lock and delete the phone from your list.

8 replies

Mar 25, 2018 8:28 PM in response to LACAllen

The apple ID on the old device may show an old email address. If you changed the email for the Apple account, try the current password for the current email. This was true even when iforgot.apple.com said there was no account with the old email address.


That trick allowed me to get past the prompt on an old iPad after my daughter changed the email and password for her Apple ID account.

I have an old ipad that i am trying to reset for my son to use. the apple ID on there no longer exists but it will not let me delete it without entering the password to the icloud account. Ive searched for the account but it doesnt exist

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