wifi works on iphone but NOT on iMac

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Level 1

4 points

wifi works on iphone but NOT on iMac

My wife updated the WiFi name Andy password on our router a few days ago. I am able to connect successfully with my iPhone 6 but am getting a diagnostic error when I try to connect using either an iMac or a MacBook Pro.

Posted on Nov 11, 2017 11:55 AM

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Answer 1

raina_b22

Community Specialist

Nov 12, 2017 12:07 PM in response to Shockjay

Greetings Shockjay,

Thank you for using Apple Support Communities. It seems like you are able to connect to Wi-Fi using an iPhone but you are not able to with an iMac and a MacBook Pro. Since this began after a change to the name and password, this may be a setting issue. I would recommend you read these articles and use them to help troubleshoot the issue.

Recommended settings for Wi-Fi routers and access points

Check for Wi-Fi issues using your Mac

Take care.

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