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4th Gen Apple TV no internet connection

My 4th gen Apple TV shows it's not connecting to the internet. When I go into Settings>Network it shows it is connected via Ethernet but it is not connected to an ethernet connection. It does not have an option to choose WiFi and is defaulted to this setting. I've tried resetting the unit and it does not resolve the problem. It may need an OS update but I cannot get the connection to update. Has anyone else had this issue and resolved it? This happened before and I think it eventually reverted back to WiFi connection but this is definitely a bug that needs to be repaired. My original Apple TV has been much more reliable and I've never had any issues with it.

Apple TV (4th generation), iOS 11

Posted on Nov 11, 2017 1:17 PM

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4th Gen Apple TV no internet connection

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