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In a week of use I’ve had a transparent and moveable box come up on the screen. I can move it but not get rid of it. It remains on the screen regardless of application. The only way I’ve figured out getting rid of it is rebooting the phone. Anyone else seeing this? Why it appears? How to stop it appearing if not a bug?
Screenshot attached.
Thanks,
James
I was told by @AppleSupport on Twitter that this is normal....it's apparently a "magnification" box. I have no idea how I triggered mine, but it seemed the only way to get rid of it was to reboot my phone. I couldn't even swipe up on it to get rid of it.
I was told by @AppleSupport on Twitter that this is normal....it's apparently a "magnification" box. I have no idea how I triggered mine, but it seemed the only way to get rid of it was to reboot my phone. I couldn't even swipe up on it to get rid of it.
Go to Settings > Accessibility > Magnifier
If you have it turned on, it requires that you triple click your home button to bring that image up. Simply turn off the Magnifier and if necessary, turn your phone off, then on again.
Thanks for the quick response!
Hopefully it’s something they’ll resolve in an upcoming update. Not much point in it if you have to reboot to get rid of it.
Cheers,
James
Thank you for helping 🙂
You are most welcome!
iPhone X - intermittent transparent box appears. Why?
