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Question:

Question: Authorising computer stops iTunes from saving play count for songs.

If I deauthorise my computer, play counts for songs work. If I authorise my computer, when a song has finished playing it doesn't update the play count. For example:


(Deauthorised) Song finishes, play count jumps from 0 to 1.

(Authorised) Song finishes, play count goes from 0 to 0.


Help? Thank you!

iTunes-OTHER, Windows 10

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Nov 14, 2017 6:47 AM in response to MacastLive In response to MacastLive

Had the same issue. I deauthorized the computer, logged out of I-tunes account, shut down program, and rebooted the computer.


When I restarted I-tunes, logged back in to my account, and reauthorized the computer, the play count was updating normally.


Hope this helps

Nov 14, 2017 6:47 AM

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User profile for user: MacastLive

Question: Authorising computer stops iTunes from saving play count for songs.