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apple watch won't charge or start

Hello


I have one of the older apple watches. When I put it on the charger the squiggle line and a green thunder bolt appear and flashes on and off.... but it doesn't seem to be charging as the screen is blank.... I tried to re start by holding both buttons down... nothing... ????

Posted on Nov 11, 2017 2:06 PM

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Question marked as Best reply

Posted on Nov 12, 2017 4:01 AM

Hi


Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your Apple Watch won't charge or it won't turn on - Apple Support


Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable or Magnetic Charging Dock when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter.

3 replies
Question marked as Best reply

Nov 12, 2017 4:01 AM in response to cscrenci

Hi


Follow the instructions here, including contacting Apple Support (mail-in service may be available, if required), making a Genius Bar reservation or visiting an Apple Authorised Service Provider if necessary:


If your Apple Watch won't charge or it won't turn on - Apple Support


Be sure to use only an Apple or MFi-certified USB power adapter or third-party accessory in conjunction with the Magnetic Charging Cable or Magnetic Charging Dock when charging your Apple Watch. If you are already doing so, try using another such cable and/or power adapter.

Nov 12, 2017 7:04 AM in response to cscrenci

As the issue persists, contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:



(Note that you are not talking to Apple here - this is a user-based technical support community).

apple watch won't charge or start

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