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Question: Email regards a purchase reall don’t know what this is

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Nov 11, 2017 2:39 PM in response to Vickie30 In response to Vickie30

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support


You can use the following to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see: If you see 'itunes.com/bill' or an unfamiliar charge on your bank, credit card, or debit statement - Apple Support

Nov 11, 2017 2:39 PM

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Nov 11, 2017 2:43 PM in response to FoxFifth In response to FoxFifth

Ok thanks I’ve never seen this before and I have not got it on my phone or my daughters phone we’ve just checked all of our purchases just showed up on a email I’ve been having problems on the apps can’t down load free ones says something wrong with my card and details are different which their not so godnos

Nov 11, 2017 2:43 PM

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Question: Email regards a purchase reall don’t know what this is