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Question: how to get by an encrypted backup on iphone 5

how to get by an encrypted backup on iphone 5

iPhone 5, iOS 7.1.2

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See the following from About encrypted backups in iTunes - Apple Support

If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your iOS device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your iOS passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to iTunes again and create a new encrypted backup.

You won't be able to use previous encrypted backups, but you can back up your current data using iTunes and setting a new backup password.If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead of iTunes. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup.

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Turn off iTunes backup encryption

To turn off iTunes backup encryption, uncheck the Encrypted backup box in iTunes and enter the password. If you can't remember your password, you have two options:

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Nov 11, 2017 2:55 PM in response to kennethfromthebay In response to kennethfromthebay

See the following from About encrypted backups in iTunes - Apple Support

If you can’t remember the password for your encrypted backup

You can’t restore an encrypted backup without its password. With iOS 11 or later, you can make a new encrypted backup of your device by resetting the password. Here’s what to do:

  1. On your iOS device, go to Settings > General > Reset.
  2. Tap Reset All Settings and enter your iOS passcode.
  3. Follow the steps to reset your settings. This won't affect your user data or passwords, but it will reset settings like display brightness, Home screen layout, and wallpaper. It also removes your encrypted backup password.
  4. Connect your device to iTunes again and create a new encrypted backup.

You won't be able to use previous encrypted backups, but you can back up your current data using iTunes and setting a new backup password.If you have a device with iOS 10 or earlier, you can't reset the password. In this case, try the following:

  • If someone else set up your device, ask them for the password.
  • Use an iCloud backup instead of iTunes. If you don't have an iCloud backup, you can make one.
  • Try using an older iTunes backup.

User uploaded file

Turn off iTunes backup encryption

To turn off iTunes backup encryption, uncheck the Encrypted backup box in iTunes and enter the password. If you can't remember your password, you have two options:

Nov 11, 2017 2:55 PM

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Nov 11, 2017 2:56 PM in response to kennethfromthebay In response to kennethfromthebay

The only way to get past that, and to be able to backup in the future is to restore the device to new, not using a backup to remove the backup password from the phone. Then you will need to delete any of the encrypted backups in iTunes on the computer. See this support document. About encrypted backups in iTunes - Apple Support

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Nov 11, 2017 2:56 PM

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Question: how to get by an encrypted backup on iphone 5