Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I get back into my watch

My watch and phone are disconnected and I am locked out of my watch. How do I get back into it?

Posted on Nov 11, 2017 3:38 PM

Reply
Question marked as Best reply

Posted on Nov 12, 2017 3:41 AM

Hi


Follow these steps to erase your locked Apple Watch and re-pair it with your iPhone:


  • Connect your watch to its charging cable, connected to power.
  • Whilst keeping your Apple Watch on the charger:
    • Press and hold the side button until you see the Power Off slider.
    • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap), release your finger, tap on Erase all content and settings and confirm when prompted.
  • Re-pair your Apple Watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.


More information:

Set up your Apple Watch - Apple Support

If you forgot your Apple Watch passcode - Apple Support

1 reply
Question marked as Best reply

Nov 12, 2017 3:41 AM in response to Lhend22

Hi


Follow these steps to erase your locked Apple Watch and re-pair it with your iPhone:


  • Connect your watch to its charging cable, connected to power.
  • Whilst keeping your Apple Watch on the charger:
    • Press and hold the side button until you see the Power Off slider.
    • Press firmly on Power Off (do not try to slide it - just press down more firmly than a normal tap), release your finger, tap on Erase all content and settings and confirm when prompted.
  • Re-pair your Apple Watch using the Watch app on your iPhone, choosing to Restore from Backup if offered the option.


More information:

Set up your Apple Watch - Apple Support

If you forgot your Apple Watch passcode - Apple Support

How do I get back into my watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.