Apple Event: May 7th at 7 am PT

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When Apple replaces a iPhone under warranty is it new or refurbished from the box they open up ?

I’m having issues with my iPhone 8 Plus on the updated iOS

It’s fairly new I’m just passed my 14 days I just want to know is my phone going to be replaced new or refurbished well still being under warranty

Posted on Nov 11, 2017 3:39 PM

Reply
2 replies

There are no replies.

When Apple replaces a iPhone under warranty is it new or refurbished from the box they open up ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.