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Since I upgraded to iOS11, my Apple Watch Series 2 is not getting notifications consistently. I'm missing a lot of text and email notifications. I've gone through the notifications in the Watch app and everything appears to be ok. Anyone else finding this problem?
Hi
There is no known software issue.
How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:
Check also that notifications are expected to be available under the circumstances in which you are using your Apple Watch:
If notification alerts are not being delivered on your Apple Watch as expected, then the following steps may help:
Check for and install any available updates for your iPhone and Apple Watch, starting with your iPhone:
Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist:
Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (it may otherwise believe that it has been removed, causing it to lock):
Check your Phone settings:
Check your Messages settings:
On your iPhone, in the Watch app, go to: My Watch > Mail:
Check that Theatre Mode is not enabled on your Apple Watch:
Check that Do Not Disturb mode is not enabled on your Apple Watch:
On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:
Confirm directly on your Apple Watch that Silent Mode is not enabled:
Check that your Apple Watch and iPhone are connected:
The following further steps may also help:
Restart both your iPhone and your Apple Watch, turning both devices off together, then restart your iPhone first;
Unpair and re-pair your Apple Watch:
If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
Hi
There is no known software issue.
How notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:
Check also that notifications are expected to be available under the circumstances in which you are using your Apple Watch:
If notification alerts are not being delivered on your Apple Watch as expected, then the following steps may help:
Check for and install any available updates for your iPhone and Apple Watch, starting with your iPhone:
Check that Wrist Detection is turned on and that, if passcode is enabled, you are unlocking your Apple Watch after placing it on your wrist:
Check that you are wearing your Apple Watch sufficiently snugly on the top of your wrist (it may otherwise believe that it has been removed, causing it to lock):
Check your Phone settings:
Check your Messages settings:
On your iPhone, in the Watch app, go to: My Watch > Mail:
Check that Theatre Mode is not enabled on your Apple Watch:
Check that Do Not Disturb mode is not enabled on your Apple Watch:
On your iPhone, in the Watch app, go to: My Watch > Sounds & Haptics:
Confirm directly on your Apple Watch that Silent Mode is not enabled:
Check that your Apple Watch and iPhone are connected:
The following further steps may also help:
Restart both your iPhone and your Apple Watch, turning both devices off together, then restart your iPhone first;
Unpair and re-pair your Apple Watch:
If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:
I talked with someone at Apple. I had to unpair the devices, which takes forever, and then shut down and restart BOTH while they were unpaired. Then re-paired the watch and phone. Seems to be back to normal now. Hope this helps everyone. I hope Apple is listening in so they know this seems to be a relatively common problem.
I'm experiencing the same thing. For the past few days, my notifications sometimes don't show up on my watch until the next day; even when I've already read the message on my phone.
Then follow the same instructions in my previous reply.
Problem with notifications on Watch
