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Level 1

4 points

Trying to update. It downloaded fine but when it tries to install it says that I am not connected to the internet and I clearly am. What do I do??

Trying to update to 10.3.3. It downloaded but when it tries to installs it says that it is not connected to the internet and I clearly am. What do I do??

iPhone 6s Plus, iOS 10.3.3

Posted on Nov 11, 2017 6:42 PM

Best reply

Niel

Level 10

726,749 points

Posted on Nov 11, 2017 6:45 PM

It’s no longer possible to install iOS 10.3.3 on a device capable of running iOS 11. Delete it and check for updates again.