I have been asked to change my password becasue someone is trying to use my account and they have recently took money out. I need help

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Level 1

4 points

I have been asked to change my password becasue someone is trying to use my account and they have recently took money out. I need help

Okay so I was at the dollar general at my town and i bought an itunes card and at first it said it was not able to be redeemed so we swapped it out, now i have got notifications that someone is trying to sign in to my account in Bay springs and Jackson.

Posted on Nov 11, 2017 6:46 PM

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Answer 1

King_Penguin

Level 10

334,144 points

Nov 12, 2017 12:01 AM in response to bailiebishop

What would you like help with ? Are you sure that the emails (if that's what you mean by 'notifications') are genuine :

Phishing and similar emails : Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

If you want to change your account's password you can do so via http://appleid.apple.com

After changing it : What to do after you change your Apple ID email address or password - Apple Support

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