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Question: I bought an apple I watch from second hand and I’m trying to pair it with my phone but it won’t let me the the seller said that she erased everything and factory set it for me but it still isn’t working for me

The seller said that she factory reset it but still is working for me

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Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen. If the previous owner has already followed the steps here to remove Activation Lock:


About Activation Lock on your Apple Watch - Apple Support


And if you are trying to pair it to a compatible model of iPhone, running the latest version of iOS:


Set up your Apple Watch - Apple Support


And you are being advised by the Watch app that the Apple Watch is still locked by Activation Lock, then it may help if you, as the new owner, try these steps:



If the Apple Watch remains locked, ask the previous owner to accompany you and the watch to a Genius Bar appointment, taking along their original proof of purchase for the watch or ask them to contact Apple Support and seek assistance with removing Activation Lock:


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Question marked as Apple Recommended

Nov 12, 2017 2:33 AM in response to OlivoL In response to OlivoL

Hi


Activation Lock prevents unauthorised use of Apple Watch if it is lost or stolen. If the previous owner has already followed the steps here to remove Activation Lock:


About Activation Lock on your Apple Watch - Apple Support


And if you are trying to pair it to a compatible model of iPhone, running the latest version of iOS:


Set up your Apple Watch - Apple Support


And you are being advised by the Watch app that the Apple Watch is still locked by Activation Lock, then it may help if you, as the new owner, try these steps:



If the Apple Watch remains locked, ask the previous owner to accompany you and the watch to a Genius Bar appointment, taking along their original proof of purchase for the watch or ask them to contact Apple Support and seek assistance with removing Activation Lock:


Nov 12, 2017 2:33 AM

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User profile for user: OlivoL

Question: I bought an apple I watch from second hand and I’m trying to pair it with my phone but it won’t let me the the seller said that she erased everything and factory set it for me but it still isn’t working for me