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Question: Problem after upgrading my iPhone 5s to iOS11


I have upgraded my iPhone 5s to iOS 11. It works fine for less than an hour then all of sudden it shows a white screen with Apple logo and stays at this screen. I still can hear some notification sound in my phone but the screen is stuck at this logo.

I tried hard restart ( hold on power/home buttons together ) but no luck.

Later, the screen starts to flash at the edges.

How can I solve this?



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Nov 12, 2017 12:24 PM in response to HAbdelaziz In response to HAbdelaziz

Hello HAbdelaziz,

Thank you for using Apple Support Communities!

I understand from your post that your iPhone 5s running iOS 11 is showing a white screen with an Apple logo. The following article has some helpful steps to resolve this type of issue:

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

Best Regards.

Nov 12, 2017 12:24 PM

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Question: Problem after upgrading my iPhone 5s to iOS11