email problem

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Level 1

14 points

email problem

Hello,

I bought a Mac (big mistake?). Things were fine until I uploaded the new software (Mac OSHigh Sierra 10.13.1). Now whenever I want to send an email it won't send for a long, long time. It just "flashes"...the email comes up...goes...comes up...goes...but does not send. It can take hours and hours to send. Bad Mac? Bad software? Should I go back to Windows? I have heard Apple is having software problems,. Thanks in advance for any help!

Peter

MacBook Pro with Retina display, iOS 10.3.1, null

Posted on Nov 11, 2017 10:17 PM

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Answer 1

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BobTheFisherman

Level 9

79,165 points

Nov 12, 2017 8:14 PM in response to Peter Freire

You could ask for help troubleshooting your issue or you could go back to Windows, the choice is yours. If you decide to ask for help please provide your system details, what exactly you are doing when the error occurs? What error messages you receive? What email client you are using? What email provider? What model/year computer? What OS version? What third party apps are installed that claim to protect, clean, optimize, boost performance, etc.?

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Answer 2

Peter Freire Author

Level 1

14 points

Nov 12, 2017 8:13 PM in response to BobTheFisherman

Hi Bob,

Having made the move to a Mac I'd love to see if I can resolve the issue. I am sure it is not that complex, I am just not a master of the Mac! I am not sure what "system details" means, but I will provide all I can. So when I write an email using Apple/Mac email (via Yahoo exchange) the email page starts to flash. It goes back and forth between my specific email and and my email Inbox page. Eventually it sends, but this can take hours of flashing. I have had the Mac for a few years without mishap (I use a Windows machine at work) UNTIL I INSTALLED THE LATEST MAC OS HIGH SIERRA software. It start happening immediately after the update. I do not get an error message. My email client I think is Yahoo (I have a Yahoo email address), but I am using the Apple/Mac email program. My computer is a late 2013 15 inch Mac Pro with retina display. I am using the latest Mac software -- High Sierra 10.13.1. I am not using any third party apps to protect, clean, optimize or boost performance. Again, I think it is software related as everything was fine until I installed High Sierra 10.13.1 Any thoughts. Thanks for responding and offering to help. Much appreciated! Peter

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