Related Article

About storage on your device and in iCloud

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: My storage says full but I have over 30G of memory availability. How do I fix this

My storage says it full but I have over 30g of memory available. How can I fix this

Posted on

Reply

Page content loaded

Nov 11, 2017 10:29 PM in response to gello888 In response to gello888

Which storage are you referring to?

How are you confirming the 'available' memory.


You may be mixing iCloud storage with storage capacity on the phone itself. By default you get 5GB of iCloud storage which you can use for backups, data transfer, file sharing, etc. If you're trying to backup a 128GB iPhone to your 5GB iCloud storage account it may be that's where the problem lies (you can purchase additional storage space on iCloud if you need it).

Nov 11, 2017 10:29 PM

Reply Helpful (1)
User profile for user: gello888

Question: My storage says full but I have over 30G of memory availability. How do I fix this