EtreCheck version: 3.4.6 (460)
Report generated 2017-11-12 19:08:51
Download EtreCheck from https://etrecheck.com
Runtime: 1:53
Performance: Excellent
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Other problem
Description:
unwanted any search malware
Hardware Information:ⓘ
MacBook Air (13-inch, Mid 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
MacBook Air - model: MacBookAir6,2
1 1.3 GHz Intel Core i5 (i5-4250U) CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Handoff/Airdrop2: supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery: Health = Normal - Cycle count = 500
Video Information:ⓘ
Intel HD Graphics 5000 - VRAM: 1536 MB
Color LCD 1440 x 900
Disk Information:ⓘ
APPLE SSD SD0256F disk0: (251 GB) (Solid State - TRIM: Yes)
[Show SMART report]
(disk0s1) <not mounted> [EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) / [Startup]: 250.14 GB (2.74 GB free) (Low!)
(disk0s3) <not mounted> [Recovery]: 650 MB
USB Information:ⓘ
XHCI Root Hub SS Simulation
Apple Internal Memory Card Reader
XHCI Root Hub USB 2.0 Simulation
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
System Software:ⓘ
OS X Mavericks 10.9.5 (13F1911) - Time since boot: less than an hour
Configuration files:ⓘ
/etc/hosts - Count: 2
Gatekeeper:ⓘ
Mac App Store and identified developers
Possible adware:ⓘ
Unknown file: ~/Library/LaunchAgents/com.QuickLookSearches.plist
~/Library/Application Support/com.QuickLookSearches/QuickLookSearches r
One possible adware file found. [Remove/Report]
Clean up:ⓘ
/Library/LaunchAgents/com.sierrawireless.SwitchTool.plist
/Library/Sierra/SierraDevSupport
Executable not found!
One orphan file found. [Clean up]
Kernel Extensions:ⓘ
/Library/Application Support/Citrix Receiver
[not loaded] com.citrix.kext.gusb (12.3.0 - SDK 10.9) [Lookup]
/System/Library/Extensions
[not loaded] com.zte.LTEdriver.cdc_ecm_qmi (1.0.2) [Lookup]
[not loaded] com.zte.LTEdriver.cdc_usb_bus (1.0.2) [Lookup]
Startup Items:ⓘ
HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
MobileBrServ: Path: /Library/StartupItems/MobileBrServ
Startup items no longer function in OS X Yosemite or later
System Launch Agents:ⓘ
[not loaded] 6 Apple tasks
[loaded] 145 Apple tasks
[running] 33 Apple tasks
System Launch Daemons:ⓘ
[not loaded] 48 Apple tasks
[loaded] 139 Apple tasks
[running] 62 Apple tasks
Launch Agents:ⓘ
[running] com.brother.LOGINserver.plist (? a1772de2 41ad4933 - installed 2016-01-05) [Lookup]
[loaded] com.citrix.AuthManager_Mac.plist (? 1ce99fae d10bd3ad - installed 2016-09-22) [Lookup]
[running] com.citrix.ReceiverHelper.plist (? bbfad3f1 2bd77827 - installed 2016-09-22) [Lookup]
[running] com.citrix.ServiceRecords.plist (? 8e6543d 27768e09 - installed 2016-09-22) [Lookup]
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-28) [Lookup]
[failed] com.sierrawireless.SwitchTool.plist (? f4fe8c02 0 - installed 2010-09-08) [Lookup] - /Library/Sierra/SierraDevSupport: Executable not found!
[running] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2017-11-12) [Lookup]
[running] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2017-11-12) [Lookup]
Launch Daemons:ⓘ
[loaded] com.adobe.fpsaud.plist (? 2afb3af7 564efddb - installed 2017-10-21) [Lookup]
[loaded] com.citrix.ctxusbd.plist (? 44dc9c9f f0a679bb - installed 2016-09-16) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-13) [Lookup]
[loaded] com.skype.skypeinstaller.plist (Skype - installed 2014-06-06) [Lookup]
[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2017-02-03) [Lookup]
[running] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2017-11-12) [Lookup]
[running] net.openvpn.client.plist (? b47026bc 9810b24 - installed 2016-12-09) [Lookup]
User Launch Agents:ⓘ
[loaded] com.QuickLookSearches.plist (? b7fe674b 2b2636ba - installed 2017-11-04) [Lookup]
[running] com.spotify.webhelper.plist (? ebbbb7f0 7d8bb87b - installed 2017-09-10) [Lookup]
User Login Items:ⓘ
iTunesHelper Application (Apple, Inc. - installed 2017-08-06)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
OpenVPN Connect Application
(/Applications/OpenVPN/OpenVPN Connect.app)
Internet Plug-ins:ⓘ
FlashPlayer-10.6: 27.0.0.183 (installed 2017-10-26) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2016-08-01)
Flash Player: 27.0.0.183 (installed 2017-10-26) [Lookup]
Default Browser: 537 (installed 2014-10-01)
NP_2020Player_IKEA: 5.0.94.1 (installed 2012-09-28) [Lookup]
o1dbrowserplugin: 5.41.3.0 (installed 2015-12-15) [Lookup]
CitrixICAClientPlugIn: 12.3.0 (installed 2016-09-22) [Lookup]
Google Earth Web Plug-in: 7.1 (installed 2015-08-24) [Lookup]
googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-12) [Lookup]
3rd Party Preference Panes:ⓘ
Flash Player (installed 2017-10-21) [Lookup]
Paragon NTFS for Mac ® OS X (installed 2015-06-10) [Lookup]
Time Machine:ⓘ
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 250.14 GB Disk used: 247.40 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 102
Oldest backup: 3/10/2014 1:14 am
Last backup: 3/11/2017 9:59 am
Size of backup disk: Excellent
Backup size 999.83 GB > (Disk size 250.14 GB X 3)
Top Processes by CPU:ⓘ
3% WindowServer
1% fontd
1% kernel_task
0% mbbservice
0% TeamViewer_Desktop
Top Processes by Memory:ⓘ
449 MB kernel_task
250 MB com.apple.WebKit.WebContent
241 MB com.apple.WebKit.WebContent
222 MB firefox
139 MB com.apple.WebKit.WebContent
Top Processes by Energy Use:ⓘ
4.36 WindowServer
0.62 TeamViewer_Desktop
0.28 mbbservice
0.20 configd
Virtual Memory Information:ⓘ
1.40 GB Available RAM
29 MB Free RAM
2.60 GB Used RAM
1.37 GB Cached files
0 B Swap Used
Software installs (last 30 days):ⓘ
Adobe Flash Player: (installed 2017-10-19)
Adobe Flash Player: (installed 2017-10-26)
Install information may not be complete.
Files deleted by EtreCheck:ⓘ
2017-11-12 19:01:05 - ~/Library/LaunchAgents/com.pcv.hlpramcn.plist - Unknown
2017-11-12 19:01:05 - ~/Library/Safari/Extensions/A3F0A9A4B5804982BC0F9683F7B73A2C.safariextz - Unknown
2017-11-12 19:02:09 - /Library/LaunchAgents/com.sierrawireless.SwitchTool.plist - Unknown
2017-11-12 19:03:00 - ~/Library/Safari/Extensions/A3F0A9A4B5804982BC0F9683F7B73A2C.safariextz - Unknown