Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: i can't make a phone call series 2

Hello,

i have series 2 iwatch and from several days i can't make a calls! Microphone stop working...! I receive calls and dial but when answear from watch i can't hear and other side can't hear me too?

Help?!

Apple Watch Series 2, iOS 11.1

Posted on

Reply
Question marked as Solved
Answer:
Answer:

Hi


The following steps may help:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Unpair your iPhone from a Bluetooth headset, if one is presently paired to it.


Restart both your iPhone and your Apple Watch, turning both devices off together, then restarting your iPhone first:


If you are using a case or other protective accessory on your Apple Watch, then it may help to remove it.


Check the speaker and microphone ports for any wrapping or debris:


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Posted on

Page content loaded

Question marked as Solved

Nov 12, 2017 6:38 AM in response to zareti In response to zareti

Hi


The following steps may help:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


Unpair your iPhone from a Bluetooth headset, if one is presently paired to it.


Restart both your iPhone and your Apple Watch, turning both devices off together, then restarting your iPhone first:


If you are using a case or other protective accessory on your Apple Watch, then it may help to remove it.


Check the speaker and microphone ports for any wrapping or debris:


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Nov 12, 2017 6:38 AM

Reply Helpful (1)
User profile for user: zareti

Question: i can't make a phone call series 2