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60wpm Author

Level 2

146 points

iCloudProblem with 'helper app.' Numbers won't open files

I'm on High Sierra, 10.13.1 and Numbers just updated yesterday to 4.3.1

Get a screen message: "iCloud Drive may not work properly. Check the iCloud Preferences Pane.

"Couldn't communicate with a Helper App.'

Don't know what to do at the iCloud Preferences Pane. Not may options.

But one thing for sure, first problem noticed: Numbers won't open files.

iMac, macOS High Sierra (10.13.1), Cameras, music gear, Wacom tablet.

Posted on Nov 12, 2017 2:28 AM

Best reply

SGIII

Level 8

35,300 points

Posted on Nov 12, 2017 7:56 AM

Try signing out of iCloud in the Preferences Pane, and then signing back in again. Also make sure iCloud Drive is checked and click the Options... next to it and double-check that Numbers.app is still checked.

If that doesn't work you could try restarting your Mac and relaunching Numbers.

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iCloudProblem with 'helper app.' Numbers won't open files

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