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Level 1

4 points

I have a problem with the camera of iPhone 7

Hello! I have a problem with the camera of my iPhone7. The problem is that the front camera works but the back camera doesn’t work often and I don’t know why. I would like to ask why this problem and furthermore if they can fix it and what I have to do because the phone has a warranty 1 more year

Posted on Nov 12, 2017 4:31 AM

Best reply

ProustGiulio

Level 10

207,881 points

Posted on Nov 12, 2017 6:20 AM

Try to restart your iphone (turn it off, wait a few moments, and the turn it back on).

Try to force restart your iPhone (Press and hold the power button and then press and hold the volume down button for almost 10-15 seconds, untill the Apple Logo appears.

If nothing helps, read this support guide:

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

If the issue still persists, make an appointment at your nearest Apple Store and have your device inspected.

Regards

Giulio

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I have a problem with the camera of iPhone 7

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