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Question: Iphone 5s camera isn’t working

Hi, my back camera isn’t working properly, rarely i can use it but most of the time I see a black frozen screen when i open the back camera. If i try to use the front camera it works properly. I use the latest software version, and i already tried to restart the phone. what can i do more?

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Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

See if the above guide can help you.

Should not be this case, contact your nearest Apple Store and have your device inspected.

Regards

Giulio

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Nov 12, 2017 9:32 AM in response to SinemSinem In response to SinemSinem

Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

See if the above guide can help you.

Should not be this case, contact your nearest Apple Store and have your device inspected.

Regards

Giulio

Nov 12, 2017 9:32 AM

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Question: Iphone 5s camera isn’t working