Why is that my Iphone 6 isnt receiving any calls and text while charging?
Why is that my Iphone 6 isnt receiving any calls or text while charging?
iPhone 6, iOS 11.1
User profile for user:
i_rina
User level:
Community Specialist
Hi, Sheila,
Thanks for visiting the Apple Support Communities. From your post, I understand that you are not receiving any calls or texts while your phone is connected to charge. I'm happy to help!
The first thing I would suggest is to make sure Do Not Disturb is not enabled. To check, look at the top of your iPhone display, near the time. A crescent moon icon will appear in this area of the Status bar when it is active. You can get more information about Do Not Disturb, including how to turn it on and off, here: Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support .
If Do Not Disturb is not enabled, try restarting your phone: Restart your iPhone, iPad, or iPod touch - Apple Support .
Should you continue to have trouble, don't hesitate to reply back.
Cheers!
Thanks for visiting the Apple Support Communities. From your post, I understand that you are not receiving any calls or texts while your phone is connected to charge. I'm happy to help!
The first thing I would suggest is to make sure Do Not Disturb is not enabled. To check, look at the top of your iPhone display, near the time. A crescent moon icon will appear in this area of the Status bar when it is active. You can get more information about Do Not Disturb, including how to turn it on and off, here: Use Do Not Disturb on your iPhone, iPad, and iPod touch - Apple Support .
If Do Not Disturb is not enabled, try restarting your phone: Restart your iPhone, iPad, or iPod touch - Apple Support .
Should you continue to have trouble, don't hesitate to reply back.
Cheers!