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Question: My browsers will not connect..help??

I have a macbook pro high sierra


everything was working great yesterday. A new uodate apple was needed, I updated. Now none of my browsers will work, but my internet is connected. What happened?? Thanks

MacBook Pro (15-inch, 2017), 10.13.1

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Nov 12, 2017 6:16 AM in response to lhahn3 In response to lhahn3

Go step by step and test.


1. Restart the Mac couple of times.


2. Startup in Safe Mode. https://support.apple.com/en-us/HT201262

Once in Safe Mode, hard click the “Restart” button at the bottom to restart normally.


3. Reset PRAM. https://support.apple.com/en-us/HT204063


4. Deselect Proxies,if selected.


System Preference > Network > Advanced > Proxies Tab

Unlock the lock if you have to.

Under "Select Protocol", uncheck any box if check marked.

Click "OK" then "Apply”.



5.Backup and Reinstall macOS

https://support.apple.com/en-us/HT204904

Nov 12, 2017 6:16 AM

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Nov 12, 2017 8:16 AM in response to lhahn3 In response to lhahn3

Try running this program in your normal account, then copy and paste the output in a reply. The program was created by etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy Report” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Nov 12, 2017 8:16 AM

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Question: My browsers will not connect..help??