Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

5 points

My phone black screened while I was on snapchat , it now vibrates when someone rings it but nothing else.

I have tried plugging into iTunes and as it’s in the lock screen and I can’t put passcode in I can’t reset it . It’s a iPhone 6s

Posted on Nov 12, 2017 5:42 AM

1 reply

There are no replies.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up