I have a problem with the Apple Id! After updating my iPhone, I had iCloud Lock. I tried to enter the Apple Id, after that my Apple Id was deactivated 😢. I do not have access to this mail, I forgot my security questions, but I remember the birth date.
iPhone 5, iOS 10.2
You will most likely need the original purchase receipt.
If necessary, there is a contact link.
Apple Support by e-mail or chat Select your device, Battery, Power and Charging, then Power adapter not working to get a chat option. If you need to talk to them, ask them if they will do a Skype or FaceTime with you.
or
Take the device, the original purchase receipt, and a photo ID to the nearest Apple Store.
MrLeonard58 wrote:
I don't have purchase receipt. Because i live in Russia and I bought from a friend he went to buy himself an iPhone and me when he had not yet come out in Russia
If you cannot locate the original owner of the device, then you will not be able to remove the Activation Lock on the device, making the device essentially useless to you. If that is the case, consider recycling it via Apple's recycling program -- Renew and Recycling - Apple.
MrLeonard58 wrote:
Dosen't work because my apple id disabled
Dosen't work because my apple id disabled
I don't have purchase receipt. Because i live in Russia and I bought from a friend he went to buy himself an iPhone and me when he had not yet come out in Russia
Apple iD Disabled and iCloud Activation Lock
