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Scroll Bar Lost When Upgraded to High Sierra

Hello:


The scroll bar is missing on random pages, but mostly ones with Word Press and Blogger extensions.


I have my settings correct in System Preferences/General - It is set to ALWAYS show scroll bar - saw the instructions in another question about this, but they still only randomly show.


I am using MacBook - Firefox 56.0.2


THANK YOU.


Elizabeth

MacBook

Posted on Nov 12, 2017 10:06 AM

Reply
Question marked as Best reply

Posted on Nov 12, 2017 10:27 AM

You may find that this occurrence is caused by those respective programs not being compatible or needing an upgrade for High Sierra. Nevertheless, you can try this. The problem is likely to be fixed by Step 4 assuming it is a problem with macOS.

Possible Fixes for High Sierra

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Resetting your Mac’s PRAM and NVRAM
  3. Reset the System Management Controller (SMC)
  4. Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.
  5. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  6. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  7. Download and Install 10.13.1 High Sierra Update
  8. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  9. Erase and Install OS X Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Install OS X and click on the Continue button.
7 replies
Question marked as Best reply

Nov 12, 2017 10:27 AM in response to elizabethfromlower burrell

You may find that this occurrence is caused by those respective programs not being compatible or needing an upgrade for High Sierra. Nevertheless, you can try this. The problem is likely to be fixed by Step 4 assuming it is a problem with macOS.

Possible Fixes for High Sierra

You should try each, one at a time, then test to see if the problem is fixed before going on to the next.


Be sure to backup your files before proceeding if possible.


  1. Shutdown the computer, wait 30 seconds, restart the computer.
  2. Resetting your Mac’s PRAM and NVRAM
  3. Reset the System Management Controller (SMC)
  4. Start the computer in Safe Mode, then restart normally. This is slower than a standard startup.
  5. Repair the disk by booting from the Recovery HD. Immediately after the chime hold down the Command and R keys until the Utility Menu appears. Choose Disk Utility and click on the Continue button. Select the indented (usually, Macintosh HD) volume entry from the side list. Click on the First Aid button in the toolbar. Wait for the Done button to appear. Quit Disk Utility and return to the Utility Menu. Restart the computer from the Apple Menu.
  6. Create a New User Account Open Users & Groups preferences. Click on the lock icon and enter your Admin password when prompted. On the left under Current User click on the Add [+] button under Login Options. Setup a new Admin user account. Upon completion log out of your current account then log into the new account. If your problems cease, then consider switching to the new account and transferring your files to it - Transferring files from one User Account to another.
  7. Download and Install 10.13.1 High Sierra Update
  8. Reinstall OS X by booting from the Recovery HD using the Command and R keys. When the Utility Menu appears select Reinstall OS X then click on the Continue button.
  9. Erase and Install OS X Restart the computer. Immediately after the chime hold down the CommandandRkeys until the Apple logo appears. When the Utility Menu appears:
  1. Select Disk Utility from the Utility Menu and click on Continue button.
  2. When Disk Utility loads select the drive (out-dented entry) from the Device list.
  3. Click on the Erase icon in Disk Utility's toolbar. A panel will drop down.
  4. Set the Format type to Mac OS Extended (Journaled.)
  5. Click on the Apply button, then wait for the Done button to activate and click on it.
  6. Quit Disk Utility and return to the Utility Menu.
  7. Select Install OS X and click on the Continue button.

Nov 12, 2017 11:08 AM in response to elizabethfromlower burrell

I learned touch typing in high school about 50 years ago! Best thing I learned in school. I have used the skill nearly every day of my life. There was a time when I could hit nearly 120 wpm on an electric typewriter. I could push an old teletype machine to its max of 100 wpm, and sometimes exceed that and lock it up!!


I hope you appreciate the great value of what you do even if few students ever thank you. I've always felt bad that I never thanked mine. But since when does a16 year old thank a teacher?


BTW, I have a business Ph.D. and taught at a university from which I'm now retired.

Nov 12, 2017 11:15 AM in response to Kappy

Knowing how to type is as important as reading if you ask me.


It is a MARVELOUS skill. I cringe when I see people hunting and pecking.


No one thanked me, but I know I taught them a valuable skill so that is enough.


I am glad you agree with me about the value. I took typing in high school about 50 years ago too. 🙂


Awesome on your speed. I always told the students who couldn't get too fast that accuracy will build speed. As long as you know where the keys are, you will succeed. I hope they realize that now. LOL on the teletype.

Nov 12, 2017 12:12 PM in response to elizabethfromlower burrell

I wasn't typing that fast in high school. Probably 30-40 wpm. But it was a sufficient excuse to beg my parents to get me a typewriter. At the time it was an old Royal manual like the one I learned on. By the time I was working on my dissertation I had access to a Selectric machine at the beginning but portable PCs were appearing so I got an Osborne I - $1800.00 at the time. It came with a really nice word processor but you had to manually enter special codes for all the amenities like bold or underline. It was a little slower than the typewriter but later there was MS Word which I still use.


FWIW I will thank you on behalf of all high schoolers who took typing. My daughter did, as well.

Scroll Bar Lost When Upgraded to High Sierra

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