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Question: Apple Pay DECLINED

I've been using Apple Pay for ages. In fact all the time. Every transaction has been a breeze until now.

Today, I have been declined twice. Once for a purchase at a retailer for about £200 and at my local (thankfully) petrol station.

Luckily at the store, I had the debit card linked to apple pay, which when used with pin-pad was fine.

Unluckily, at the petrol station, I had to drive home and return to pay again.

Who is responsible for declining the transactions? Is it Apple pay or The Bank?

It's really frustrating when something designed to improve and simplify your world, frustrates and annoys.

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Nov 12, 2017 10:40 AM in response to thedogwalker In response to thedogwalker

Hi


Apple does not approve or decline transactions.


Apple Pay transactions are a matter between you, the card issuer and the merchant.


I suggest that you contact your card issuer for assistance.


You may also wish to report the failed transactions to Apple, here:


Feedback - Apple Pay - Apple

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Question marked as Helpful

Nov 12, 2017 10:40 AM in response to thedogwalker In response to thedogwalker

Hi


Apple does not approve or decline transactions.


Apple Pay transactions are a matter between you, the card issuer and the merchant.


I suggest that you contact your card issuer for assistance.


You may also wish to report the failed transactions to Apple, here:


Feedback - Apple Pay - Apple

Nov 12, 2017 10:40 AM

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Question: Apple Pay DECLINED