Portrait mode in Photos app bug

Question

Level 1

9 points

Portrait mode in Photos app bug

I am on High Sierra, 10.13.1, iMac (Retina 5K, 27-inch, Late 2015), 4 GHz Intel Core i7, 16GB 1867 MHz DDR3.

I have discovered that all my portrait mode shots taken on my iPhone X that came to the Photos app through Photostream came in with portrait mode disabled. When I went to edit them, I turned on the Portrait mode, and the effect mask was misaligned. As you can see in these other two modes, studio light and stage light, it seems that the effect mask is rotated 90º counterclockwise and stretched to fit the proportion. It does this to every Portrait mode photo I have taken. Is it just me, or does anyone share this unfortunate problem?

iMac with Retina 5K display, macOS High Sierra (10.13.1)

Posted on Nov 12, 2017 10:26 AM

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Answer 1

LarryHN

Level 10

106,110 points

Dec 18, 2017 10:12 PM in response to Mandingo2010

Mandingo2010 wrote:

Same problem, solution doesn’t work.

Ok - then if the solution does not work you do not have the same problem and again for a new problem

New problem? Then you need to start a new thread with the specifics of your new and different problem -- Writing an effective Apple Support Communities question

LN

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Answer 2

Dec 18, 2017 10:19 PM in response to LarryHN

In the world I have worked in for last 35 years if an existing bug was resolved as “fixed” but then identical symptoms reappeared in a later software version it’s called a “regression” and the same bug is reactivated otherwise any new report is closed as a “duplicate” of the original.

But I’m sure you’re totally right. Merry Xmas.

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Answer 3

chazcro Author

Level 1

9 points

Nov 19, 2017 10:38 AM in response to chazcro

11.1.2 fixed this.

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Answer 4

LarryHN

Level 10

106,110 points

Dec 18, 2017 9:59 PM in response to Mandingo2010

Same problem? Same solution! -- New problem? Then you need to start a new thread with the specifics of your new and different problem -- Writing an effective Apple Support Communities question

LN

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Answer 5

Dec 18, 2017 9:37 PM in response to chazcro

Not fixed in iOS 11.2.1 with High Sierra 10.13.2

Applying Portrait Mode to photos coming in from iPhone have bokeh effect completely misaligned and totally unusable.

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Answer 6

Dec 18, 2017 10:01 PM in response to LarryHN

Same problem, solution doesn’t work.

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Answer 7

Dec 31, 2017 9:25 AM in response to Mandingo2010

The exact same thing happens to me for photos taken on my iPhone X and brought into macOS Photos via Photo Stream. The effect mask is rotated 180 degrees in my case.

iOS 11.2.1, macOS 10.13.2.

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