problems after high sierra
Is there a fix for the sleep - restart high sierra issue?
MacBook, iOS 10.3.1
Is there a fix for the sleep - restart high sierra issue?
MacBook, iOS 10.3.1
I will try to boot in safe mode after my back up is complete. If that doesn't work this is how to reinstall, correct?
Install macOS
Follow these steps after starting up from macOS Recovery:
If you erased your disk before installing, or you installed on an external drive or other new disk, your Mac restarts to a setup assistant.
Boot into Safe Mode, Mac OS X: Starting up in Safe Mode, which will clean cases and run some repair procedures. Then reboot normally and check the sleep issue.
If the problem still persists boot into the Recovery volume (boot with the Command + R keys held down) and reinstall the system.
In that case, I recommend backing up your files, erasing the drive, and reinstalling macOS.
Install El Capitan or Later from Scratch
Backup if possible before continuing.
Please give this a try:
Use Users & Groups preference pane to create a new Admin user account. Change the startup account to this new account. Log out of your normal account and restart the computer. Select the new account at the login panel. After startup, try putting the computer to sleep. Does it restart or not?
i made a new admin log in, then shut down and restarted. logged in under new admin and it woke up a little, then when i closed it and came back 10 mins later I could not wake it up. really wanted that to work. thanks anyway.
Restoring from your backup may install what is causing the problem, so I would do a fresh install as outlined in my previous post. You want a new system with nothing added. Test that. If the problem persists, then you may have a hardware problem. Perhaps defective memory.
yes, i clicked the reinstall mac os, and after it was installed it asked if i want to back up from time machine so i did that and yes, still have problem. next time i will not do the time machine back up and will start with a brand new system. just wondering if i will be able to connect to my time machine back up for mail etc later, or maybe data will all reinstall from the cloud? at this point not really sure if i need the time machine back up at all but i'm sure there are things i'm not remembering...
Be more specific about what you are finding.
Sure, thanks. Since I updated to high sierra two days ago (10.3.1), whenever my macbook goes to sleep, it shuts down. Is there a fix besides wiping and reinstalling from scratch?
should have said 10.13.1
Your system shuts down due to corrupt system files. You will need to reinstall your macOS.
Backup all your data before the reinstallation.
thank you, i will do that kappy! i just saw your message after I posted my previous one. appreciate your time.
So I just erased and l’m back at the utilities menu. First option is to restore from back up. Should I do that or reinstall MacOS.?
problems after high sierra