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Question: iTunes 12.7 not supporting custom ringtones

How can we convince apple to support custom ringtones that I have been using since 2010??

iOS 11.1, iTunes

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Nov 13, 2017 7:55 AM in response to WeSusan In response to WeSusan

You no longer use Sync but you can manually move custom ringtones from iTunes to an iPhone. Read the "Add ringtone to device, iTunes 12.7 or later" section of Create and manage ringtones in iTunes

and/or the "Move ringtones from iTunes to your iPhone ..." section of Use tones and ringtones on your iPhone, iPad, or iPod touch - Apple Support

Question marked as Helpful

Nov 13, 2017 7:55 AM in response to WeSusan In response to WeSusan

You can still use custom ringtones. The following may help:

Use tones and ringtones on your iPhone, iPad, or iPod touch - Apple Support

and

Create and manage ringtones in iTunes


If you want to give feedback to Apple regarding changing iTunes back to how it used to handle ringtones: Feedback - iTunes - Apple

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Question marked as Helpful

Nov 13, 2017 7:55 AM in response to WeSusan In response to WeSusan

You can still use custom ringtones. The following may help:

Use tones and ringtones on your iPhone, iPad, or iPod touch - Apple Support

and

Create and manage ringtones in iTunes


If you want to give feedback to Apple regarding changing iTunes back to how it used to handle ringtones: Feedback - iTunes - Apple

Nov 13, 2017 7:55 AM

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Nov 12, 2017 11:32 AM in response to FoxFifth In response to FoxFifth

Thanks Fox Fifth

I can get the songs finally into my iTunes on my computer they are under tones and also in a playlist called ringtones. I then try to sync my phone and they are not on my phone. Apple did tell me it's not possible for the custom ringtones (made, not purchased) on iTunes 12.7 was hoping I could find an answer here. Hoping the apple employee was wrong...

Nov 12, 2017 11:32 AM

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Question marked as Helpful

Nov 13, 2017 7:55 AM in response to WeSusan In response to WeSusan

You no longer use Sync but you can manually move custom ringtones from iTunes to an iPhone. Read the "Add ringtone to device, iTunes 12.7 or later" section of Create and manage ringtones in iTunes

and/or the "Move ringtones from iTunes to your iPhone ..." section of Use tones and ringtones on your iPhone, iPad, or iPod touch - Apple Support

Nov 13, 2017 7:55 AM

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Nov 12, 2017 1:18 PM in response to WeSusan In response to WeSusan

I have just successfully created 3 x custom ringtones for my new X ,it may not be a simple process ( anything but) however it does work with a limit of 30 secs per tone

Follow the links FoxFifth has provided it will ultimately work but patience is required

Nov 12, 2017 1:18 PM

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Question: iTunes 12.7 not supporting custom ringtones