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Question: why isn't the bottom half of my phone working?

Earlier today I lost my phone on the ground and it kind of cracked open at the top but I cracked it back in place and now the bottom half of my phone doesn't work I don't know if those two things are related but thought I should mention it just in case

I have an iPhone 6s and iOS 11.0.1

I have broken my screen before but then I got a new one but the new screen I got wasn't an apple original screen so it sometimes froze or didn't respond but I've never had this particular issue before

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Nov 13, 2017 8:45 AM in response to Fcorneliussen In response to Fcorneliussen

Hello Fcorneliussen,

Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with your iPhone not working. Because you have some physical hardware damage, your next step is to contact Apple or your local Apple Store or Apple Authorized Service Provider.

Contact Apple Support
Apple - Find Locations - Country Selector


Nov 13, 2017 8:45 AM

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Question: why isn't the bottom half of my phone working?