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Question: Any suggestions on how to print to HP since Apple’s software updates?

No one in my house can print from an IOS device since the new software releases. We have a wireless HP that always was compatible until the past few weeks or so.

The HP software is up to date and I’m connected to the same network

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Nov 13, 2017 8:29 AM in response to Nokomis2942 In response to Nokomis2942

Hello, Nokomis2942!

It looks like no one has responded to your question. Here are a couple things that might help others answer:

  1. What model HP printer do you have?
  2. Are you printing through the iOS "print" button found in the share icon, or are you using an HP printing app on these devices?
  3. Are you able to print to that printer from other devices, like computers in the house?
  4. Have you restarted your printer since you started having trouble with it?
Thanks!

Nov 13, 2017 8:29 AM

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Nov 15, 2017 8:46 AM in response to jeremy_v In response to jeremy_v

What model HP printer do you have? HP PHOTOSMART 755


Are you printing through the iOS "print" button found in the share icon, or are you using an HP printing app on these devices. IOS PRINT


Are you able to print to that printer from other devices, like computers in the house? YES


Have you restarted your printer since you started having trouble with it? NOT AN ORDERLY REBOOT BUT WEVE HAD A POWER OUTAGE SO EVERYTHING REBOOTED AT THE SAME TIME, EXCEPT THE MOBILE DEVICES, OF COURSE

Nov 15, 2017 8:46 AM

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Question: Any suggestions on how to print to HP since Apple’s software updates?