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Brezee88 Author

Level 1

4 points

My home button is not taking me back to the home screen when pressed once. Is there a setting that I need to change?

My home button is not taking me back to the home screen when pressed once. Is there a setting that I need to change? I am on an 8 plus with 11.1.1 software installed.

Posted on Nov 12, 2017 11:21 AM

Best reply

Gus

Level 6

19,542 points

Posted on Nov 12, 2017 1:24 PM

Hello,

What to do if a button or switch isn't working

Restart your device. If you can't restart your device, try to force restart it.
Remove any protective films and cases that might block the button or switch.
Check for debris or dirt around the button or switch, and clean with a soft cloth.

If you need help with Touch ID, learn what to do.

If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.

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