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Question: Receiving text messages on my Apple watch

I no longer am receiving text messages on my Apple Watch.

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Hi


Keep in mind that how notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:


  • If your iPhone is unlocked, then you will receive notification alerts on your iPhone instead of on your Apple Watch.
  • If your iPhone is locked or asleep and your Apple Watch is unlocked (regardless of whether the watch display is asleep or awake) and on your wrist, you will receive notification alerts on your watch.
  • If your Apple Watch is locked or has Do Not Disturb enabled, then notifications will go to your iPhone.
  • More information:

    Notifications on your Apple Watch - Apple Support


If messages are not being received as expected, then it may help to follow the instructions here, including under the heading "Get help if you can't send or receive messages" and including unpairing and re-pairing your Apple Watch if necessary:


Read and reply to messages with your Apple Watch - Apple Support


Keep in mind that the functions that are available on your Apple Watch when it is away from your iPhone depend on various factors including:



Features and requirements that apply under various circumstances are detailed here, including within footnote #1 in respect of text messages:


How to use your Apple Watch without your iPhone nearby - Apple Support


If you still need help, then I suggest that you contact your carrier in the first instance. If the issue persists, then, depending on your carrier's advice, I suggest that you next contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


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Nov 12, 2017 2:09 PM in response to Dane74 In response to Dane74

Are you receiving them on your iPhone? Have you checked, is your Apple Watch locked? Is your phone locked when you receive the message? Do you have Wrist detection turned on for the watch? Last question, have you checked notifications for text messages on the Watch looking at the Watch app on the iPhone?

Nov 12, 2017 2:09 PM

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Question marked as Apple Recommended

Nov 12, 2017 4:11 PM in response to Dane74 In response to Dane74

Hi


Keep in mind that how notifications behave depends on the status of your devices and your settings. With Wrist Detection enabled, in order to bring notifications to your attention as soon as possible:


  • If your iPhone is unlocked, then you will receive notification alerts on your iPhone instead of on your Apple Watch.
  • If your iPhone is locked or asleep and your Apple Watch is unlocked (regardless of whether the watch display is asleep or awake) and on your wrist, you will receive notification alerts on your watch.
  • If your Apple Watch is locked or has Do Not Disturb enabled, then notifications will go to your iPhone.
  • More information:

    Notifications on your Apple Watch - Apple Support


If messages are not being received as expected, then it may help to follow the instructions here, including under the heading "Get help if you can't send or receive messages" and including unpairing and re-pairing your Apple Watch if necessary:


Read and reply to messages with your Apple Watch - Apple Support


Keep in mind that the functions that are available on your Apple Watch when it is away from your iPhone depend on various factors including:



Features and requirements that apply under various circumstances are detailed here, including within footnote #1 in respect of text messages:


How to use your Apple Watch without your iPhone nearby - Apple Support


If you still need help, then I suggest that you contact your carrier in the first instance. If the issue persists, then, depending on your carrier's advice, I suggest that you next contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Nov 12, 2017 4:11 PM

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Question: Receiving text messages on my Apple watch