Apple IPhone 7 Plus:Blank Screen

Question

vsharma_16 Author

Level 1

4 points

Apple IPhone 7 Plus:Blank Screen

Hello,

I have noticed that my Iphone 7 plus screen is going blank for a while. I am not sure if it a known issue.

This problem is very random in nature. In order to recover my phone, I have tred to reset my phone.

iPhone 7 Plus, iOS 11.1

Posted on Nov 12, 2017 3:09 PM

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Answer 1

jeremy_v

Community Specialist

Nov 13, 2017 11:23 AM in response to vsharma_16

Hello vsharma_16,

Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with the screen on your iPhone. At this point, we would like you to reinstall iOS on your device; this will help us isolate the situation further. Please follow the steps from this resource to help resolve your situation.

If your iPhone, iPad, or iPod touch won't turn on

Cheers!

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