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bobwindom Author

Level 1

8 points

I have an iPhone SE and suddenly am not able to sent my emails to trash. I am using Outlook.com

When I try to send unwanted email to trash I get a small pop-up window that says - unable to send this message to the trash I have not had this problem before at all and do not recall having made any changes that would have prompted this situation. Any ideas?

Windows 10

Posted on Nov 12, 2017 2:46 PM

Best reply

Alexm87

Community Specialist

Posted on Nov 13, 2017 2:15 PM

Hi bobwindom,

No worries. Thanks for trying that. What I want to have you do next is to:

Remove this email account from your Settings,
Restart your device
Re-add your e-mail account

Any underlying configuration issues can be reset this way. Let us know the results.

Regards

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I have an iPhone SE and suddenly am not able to sent my emails to trash. I am using Outlook.com

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