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Question: Unable to download pre-ordered album on phone

I pre-ordered an album off of iTunes, and as the singles were released they would download to the phone (iPhone 4, I believe) without a problem. Now that the full album has been released I'm unable to get the rest of the album onto the phone. The songs are available on iTunes on the computer and show up on the phone as if they'll play, but they get skipped over. I've tried downloading them by touching the cloud symbol beside them, but nothing happens. I've already tried restarting the phone, but that didn't solve anything.

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User profile for user: JazeMarie

Question: Unable to download pre-ordered album on phone