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I lost my whatsapp media while storing backup from itunes.

I was storing the backup from itunes to my new iphone than while apps were downloading i deleted the whatsapp and than later on i downloaded the whatsapp from appstore . now i have only text messages on my whatsapp, any media is not opening, such that pictures are black with ? and voicemails are not playing. is there anyway so i can get them back?


Regards---

Mairaj

iPhone 7, iOS 11.1

Posted on Nov 12, 2017 3:46 PM

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Posted on Nov 12, 2017 3:50 PM

Yes, you would have to restore the full backup again. This time, don’t delet WhatsApp in the middle of the restore process.

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I lost my whatsapp media while storing backup from itunes.

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