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Question: Billing

I’m trying to update an app and/or get a free app and it’s asking me to update my settings and even after I do it says I have insufficient funds when I know I have enough. I don’t know what to do

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Nov 12, 2017 10:55 PM in response to Jackandrew1065 In response to Jackandrew1065

What is the exact text of the message/prompt that you are getting ? When you have a payment method on an account it has to be a valid card and pass the iTunes validation, whicy may include being able to apply a temporary store holding to check that the card is active.

If the card is not accepted try a different card or see if you can remove it : Change or remove your Apple ID payment information in the iTunes Store - Apple Support


If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support

Nov 12, 2017 10:55 PM

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Question: Billing