Announcement: Upgrade to macOS Mojave

With features like Dark Mode, Stacks, and four new built-in apps, macOS Mojave helps you get more out of every click. 
Find out how to upgrade to macOS Mojave > https://support.apple.com/macos/mojave

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Public Shared Folder Issue

I placed a documents folder in the public folder since I am going to move to a new user, but the documents folder I put in the shared folder does not show up for the other user. Have it shared.

MacBook Pro (Retina, 15-inch, Mid 2015), macOS Sierra (10.12.5)

Posted on

Reply

Page content loaded

Nov 13, 2017 7:50 AM in response to spinningstill In response to spinningstill

Have you checked the other account's Public folder? If you still don't see it, try placing the document in the hard drive level Users/Shared folder.


User Account – Combine Two


User Account – Copy files between accounts


User Account – Migrate Data

Nov 13, 2017 7:50 AM

Reply Helpful

Nov 13, 2017 8:03 AM in response to Eric Root In response to Eric Root

That worked thank you. Had to put it in the hard drive level shared folder, and share it.


Would not show up in any user shared folder, even tried creating an additional user. Hidden for some reason.


Thank you Eric.

Nov 13, 2017 8:03 AM

Reply Helpful

Nov 13, 2017 8:31 AM in response to Eric Root In response to Eric Root

Btw, is it common to move to a new user for troubleshooting? Only reason I am doing this is because the computer keeps shutting down with an error message that says it can't find the HDD, but I have a MBP with a factory installed SSD. MacBook Pro (Retina, 15-inch, Mid 2015)

Nov 13, 2017 8:31 AM

Reply Helpful

Nov 13, 2017 9:58 AM in response to spinningstill In response to spinningstill

Normally, moving to a new user for troubleshooting doesn't require transferring all the normal account data.


Do a backup, preferable 2 separate ones on 2 drives. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart) and select Recovery Volume. Run Disk Utility and select First Aid. Reboot normally and test. It is possible your hard drive is beginning to fail. You might want to take it to an Apple Store fore testing.


If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing. Use 2nd link if not near an Apple Store or aren’t in the US. Hardware Repair - Keeping Confidential Data Safe
Take the original purchase receipt with you.


Genius Bar Reservation US


Authorized Service Provider

Nov 13, 2017 9:58 AM

Reply Helpful
User profile for user: spinningstill

Question: Public Shared Folder Issue