my iphone 6plus is stuck in a bootloop

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Level 1

10 points

my iphone 6plus is stuck in a bootloop

my iphone 6plus is stuck in a bootloop & everytime i try to fix it it'll go to my passcode and whenever I type in my passcode it freezes and goes back to the boot loop. i dont have a computer and i don know how else to fix it

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Posted on Nov 12, 2017 5:47 PM

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Answer 1

raina_b22

Community Specialist

Nov 13, 2017 11:57 AM in response to jadabooker

Hello jadabooker,

Thanks for that info and choosing the Apple Support Communities. Based on what you stated, it seems you are experiencing issues with your iPhone not starting up as expected. To help resolve this issue, you will have to follow the steps in this resource. If you don't have a computer with up to date iTunes on it, you can use a friend or family member's computer, or go to your local Apple Store or Apple Authorized Service Provider.

If your iPhone, iPad, or iPod touch won‘t turn on or is frozen
Apple - Find Locations - Country Selector

Cheers!

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