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Question: problem with purchanse

i have problem with purchanse in the game i play with.. every time i purchanse some thing it keep saying Your purchase counld not be completed. for assistance, contact Itunes Support at www.apple.com/support/itunes/ww/.

please check that out for me. i have been check all my wallet on my cell it ok but some how still not work at all...

iPhone X

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Question: problem with purchanse