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Question: Messages between iPhone and MacBook are not synced

I have an iPhone 7 plus and a MacBook Pro. I can use the messaging app to talk to people on my MacBook but these messages/ notifications do not go to my phone and texts do not appear on my MacBook. How can I fix this?

iPhone 7 Plus

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Nov 13, 2017 12:05 PM in response to Cry1398 In response to Cry1398

Hello Cry1398,

Thanks for using the Apple Support Communities.

I see that you would like messages in your Messages app to appear on both your MacBook and iPhone 7 Plus. It's important to make sure that you can see these messages on multiple devices, so I'll be happy to help.

I suggest following the steps in this support article: Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch , specifically:

Set up SMS and MMS messaging

Use this feature with any Mac, iPhone, iPad, or iPod touch that meets the Continuity system requirements. Make sure that your devices are set up as follows:

  • Each device is signed in to iCloud with the same Apple ID.
  • On iPhone, go to Settings > Messages > Send & Receive. Make sure that the Apple ID at the top of the screen is the same Apple ID that you're using for iMessage on your other devices. Add a check to your phone number and email address, so that you can be reached by iMessage at both. Do the same on your iPad or iPod touch.
  • On iPhone, go to Settings > Messages > Text Message Forwarding, then choose which devices to allow to send and receive text messages from this iPhone. If you're not using two-factor authentication for your Apple ID, a verification code appears on each of your other devices: enter that code on your iPhone.
  • On Mac, open Messages, then choose Messages > Preferences. Click Accounts, then select your iMessage account. Make sure that the Apple ID shown here is the same Apple ID that you're using on your other devices. Add a check to your phone number and email address.

Use SMS and MMS messaging

User uploaded file

To use this feature, just start conversations as normal in the Messages app on any of your devices. You can also start a conversation by clicking a phone number in Safari, Contacts, Calendar, or other apps that detect phone numbers. All of your incoming and outgoing messages appear on all of your devices.

Let me know if you have any questions.
All the best.

Nov 13, 2017 12:05 PM

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Question: Messages between iPhone and MacBook are not synced