When I did this Check in activity monitor said it was using 50Gb of Memory
EtreCheck version: 3.4.6 (460)
Report generated 2017-11-13 10:35:19
Download EtreCheck from https://etrecheck.com
Runtime: 5:05
Performance: Below Average
Click the [Lookup] links for more information from Apple Support Communities.
Click the [Details] links for more information about that line.
Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.
Click the [Clean up] link to delete unused files.
Problem: Computer is too slow
Hardware Information:ⓘ
iMac (27-inch, Late 2013)
[Technical Specifications] - [User Guide] - [Warranty & Service]
iMac - model: iMac14,2
1 3.2 GHz Intel Core i5 (i5-4570) CPU: 4-core
16 GB RAM Upgradeable - [Instructions]
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Handoff/Airdrop2: supported
Wireless:
en1: 802.11 a/b/g/n/ac
iCloud Quota: 1.67 TB available
Video Information:ⓘ
NVIDIA GeForce GT 755M - VRAM: 1 GB
iMac 2560 x 1440
Disk Information:ⓘ
APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)
[Show SMART report]
EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
Macintosh HD (disk0s2 - Journaled HFS+) /
[Startup]: 999.35 GB (188.86 GB free)
(disk0s3) <not mounted>
[Recovery]: 650 MB
USB Information:ⓘ
USB30Bus
WD ASM107x
Western Digital My Book Duo 0A10
My Book Duo 0A10 disk1: (4 TB)
EFI (disk1s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB
My Book Duo (disk1s2 - HFS+) /Volumes/My Book Duo : 4.00 TB (1.01 TB free)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. MacBook Air SuperDrive
WD USB Hub 0A20
Thunderbolt Information:ⓘ
Apple Inc. thunderbolt_bus
System Software:ⓘ
macOS High Sierra
10.13.1 (17B48) - Time since boot: about 13 hours
Gatekeeper:ⓘ
Mac App Store and identified developers
Possible adware:ⓘ
Adware: ~/Library/LaunchAgents/com.pcv.hlpramcn.plist
Unknown file: ~/Library/Safari/Extensions/Net Nanny Enhanced.safariextz
2 possible adware files found. [Remove/Report]
Clean up:ⓘ
/Library/LaunchAgents/6H4HRTU5E3.com.avast.passwords.Agent.plist
/Library/Application Support/Avast Passwords/components/AppLifecycle.bundle/Contents/Resources/AppLifecycleAgent.b undle/Contents/MacOS/AppLifecycleAgent
Executable not found!
/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist
/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true
Executable not found!
com.adobe.ARM.[...].plist
/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto
Executable not found!
~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServ ices.Agent.plist
/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert -l /Users/[redacted]/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s
Executable not found!
~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist
open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l
Executable not found!
~/Library/LaunchAgents/com.jdibackup.ZipCloud.backupstart.plist
open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 8 -b
Executable not found!
~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist
open /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1
Executable not found!
~/Library/LaunchAgents/com.pcv.hlpramcn.plist
~/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc
Executable not found!
8 orphan files found. [Clean up]
Kernel Extensions:ⓘ
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (5.1.28) [Lookup]
[loaded] org.virtualbox.kext.VBoxNetAdp (5.1.28) [Lookup]
[loaded] org.virtualbox.kext.VBoxNetFlt (5.1.28) [Lookup]
[loaded] org.virtualbox.kext.VBoxUSB (5.1.28) [Lookup]
/Library/Extensions
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d15 - SDK 10.10) [Lookup]
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d15 - SDK 10.10) [Lookup]
[loaded] com.movavi.driver.SoundGrabber (1.6.5 - SDK 10.9) [Lookup]
[loaded] com.orderedbytes.driver.ControllerMateFamily (4.6.0 - SDK 10.6) [Lookup]
[not loaded] com.vestigl.driver.Xone-Driver (1.0 - SDK 10.10) [Lookup]
/Library/Extensions/ControllerMate.kext/Contents/PlugIns
[loaded] com.orderedbytes.driver.CMUSBDevices (4.6.0 - SDK 10.6) [Lookup]
[not loaded] com.orderedbytes.driver.CMUSBKeyboard (1.0 - SDK 10.6) [Lookup]
[not loaded] com.orderedbytes.driver.CMUSBPointer (1.0 - SDK 10.6) [Lookup]
/System/Library/Extensions
[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Lookup]
[not loaded] com.fitbit.galileo.FitbitUSBCable (1.0 - SDK 10.10) [Lookup]
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d15 - SDK 10.10) [Lookup]
System Launch Agents:ⓘ
[not loaded] 8 Apple tasks
[loaded] 165 Apple tasks
[running] 71 Apple tasks
[killed] 44 Apple tasks
44 processes killed due to insufficient RAM
System Launch Daemons:ⓘ
[not loaded] 36 Apple tasks
[loaded] 183 Apple tasks
[running] 77 Apple tasks
[killed] 34 Apple tasks
34 processes killed due to insufficient RAM
Launch Agents:ⓘ
[failed] 6H4HRTU5E3.com.avast.passwords.Agent.plist (? c69b3741 0 - installed 2017-03-20) [Lookup] - /Library/Application Support/Avast Passwords/components/AppLifecycle.bundle/Contents/Resources/AppLifecycleAgent.b undle/Contents/MacOS/AppLifecycleAgent: Executable not found!
[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-05-24) [Lookup]
[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]
[failed] com.adobe.AdobeCreativeCloud.plist (? faec172d 0 - installed 2016-02-16) [Lookup] - /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud: Executable not found!
[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]
[loaded] com.oracle.java.Java-Updater.plist (? 90b939b7 be93c7fb - installed 2017-05-03) [Lookup]
[running] com.orderedbytes.ControllerMateHelper.plist (Ken Heglund - installed 2017-07-28) [Lookup]
[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]
Launch Daemons:ⓘ
[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]
[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]
[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2016-05-24) [Lookup]
[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-27) [Lookup]
[failed] com.adobe.fpsaud.plist (? 2afb3af7 6f206b45 - installed 2016-05-09) [Lookup]
[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-26)
[running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2016-08-09) [Lookup]
[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]
[running] com.mice.360Daemon.plist (Drew Mills - installed 2017-07-28) [Lookup]
[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 3b5e6fed - installed 2013-01-17) [Lookup]
[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]
[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]
[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-09-19) [Lookup]
User Launch Agents:ⓘ
[failed] com.Aimersoft.KeepVidMusicHelper.plist (WonBo Technology Co., Ltd - installed 2017-05-15) [Lookup]
[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2013-01-04) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!
[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2011-09-23) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!
[failed] com.jdibackup.ZipCloud.autostart.plist (? 60c6f60f 0 - installed 2015-12-09) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!
[failed] com.jdibackup.ZipCloud.backupstart.plist (? b48800b7 0 - installed 2015-12-09) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!
[failed] com.jdibackup.ZipCloud.notify.plist (? bb7e25f8 0 - installed 2015-12-09) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!
[failed] com.pcv.hlpramcn.plist (? 2be2ce4c 0 - installed 2016-03-30) Adware!
[Remove/Report]
[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-08) [Lookup]
[loaded] com.valvesoftware.steamclean.plist (? c5058c0e 8fca9cd8 - installed 2017-09-23) [Lookup]
[not loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-09-19) [Lookup]
User Login Items:ⓘ
goproapp.devicedetection SMLoginItem - Hidden (Woodman Labs, Inc. - installed 2017-04-08)
(/Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app)
ATLoginItemHelper SMLoginItem - Hidden (Trend Micro, Inc. - installed 2017-05-22)
(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)
Internet Plug-ins:ⓘ
DirectorShockwave: 12.2.2r172 (installed 2015-11-19) [Lookup]
Google Earth Web Plug-in: 7.1 (installed 2016-03-02) [Lookup]
AdobeAAMDetect: 3.0.0.0 (installed 2016-05-24) [Lookup]
FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-12) [Lookup]
AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-31) [Lookup]
Silverlight: 5.1.50901.0 (installed 2017-03-20) [Lookup]
QuickTime Plugin: 7.7.3 (installed 2017-09-20)
Flash Player: 21.0.0.242 (installed 2016-05-12) Outdated! Update
iPhotoPhotocast: 7.0 (installed 2013-04-24)
SharePointBrowserPlugin: 14.5.9 (installed 2016-01-10) [Lookup]
AdobePDFViewer: 17.012.20098 (installed 2017-08-31) [Lookup]
JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-03) Check version
User internet Plug-ins:ⓘ
SlingPlayer: Unknown (installed 2013-10-29) [Lookup]
Safari Extensions:ⓘ
[enabled] Net Nanny Enhanced (installed 2017-04-25)
3rd Party Preference Panes:ⓘ
Flash Player (installed 2016-05-09) [Lookup]
Java (installed 2017-05-03) [Lookup]
Time Machine:ⓘ
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 810.48 GB
Destinations:
TimeMachineBackup [Network]
Total size: 1.92 TB
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 1.92 TB < (Disk used 810.48 GB X 3)
My Book Duo [Local]
Total size: 4.00 TB
Total number of backups: 119
Oldest backup: 11/15/14, 12:32 AM
Last backup: 8/31/17, 2:33 AM
Size of backup disk: Excellent
Backup size 4.00 TB > (Disk size 999.35 GB X 3)
Top Processes by CPU:ⓘ
87%
SafariBookmarksSyncAgent
18%
Google Chrome Helper
11%
Google Chrome
11%
kernel_task
11%
Google Chrome Helper
Top Processes by Memory:ⓘ
9.30 GB
kernel_task
2.23 GB
SafariBookmarksSyncAgent
461 MB Google Chrome Helper
284 MB Google Chrome Helper
262 MB Google Chrome Helper
Top Processes by Network Use:ⓘ
Input Output Process name
1 MB 386 KB mDNSResponder
62 KB 32 KB netbiosd
7 KB 11 KB apsd
0 B 320 B SystemUIServer
Top Processes by Energy Use:ⓘ
90.14 SafariBookmarksSyncAgent
4.42 logd
2.58 Google Chrome Helper
2.56 Google Chrome
1.80 WindowServer
Virtual Memory Information:ⓘ
1.34 GB
Available RAM
195 MB Free RAM
14.66 GB
Used RAM
1.15 GB
Cached files
21.74 GB
Swap Used
Software installs (last 30 days):ⓘ
Net Nanny:
(installed 2017-11-12)
Net Nanny:
(installed 2017-11-12)
Net Nanny:
(installed 2017-11-12)
Install information may not be complete.
Diagnostics Events (last 3 days for minor events):ⓘ
2017-11-13 00:30:16 galileod Crash [Open]
Cause: Assertion failed: (!pthread_mutex_destroy(&m)), function ~recursive_mutex, file ../boost/thread/pthread/recursive_mutex.hpp, line 92.
2017-11-12 22:45:15 analyticsd Crash [Open]
2017-11-12 20:43:07 Last shutdown cause: 3 - Hard shutdown
2017-11-12 19:50:38 DiskImageMounter High CPU use [Open] [Details]
2017-11-12 19:42:16 cloudd Crash [Open]
Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/Assets deleted/renamed, crashing.'
terminating with uncaught exception of type NSException
abort() called
2017-11-11 18:15:22 SafariDAVClient High CPU use [Open] [Details]