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SafariBookmarksSyncAgent is Using 80+GB of Memory

On My Late 2013 iMac SafariBookmarksSyncAgent is Using 80+GB of Memory and its slowing my computer down like crazy. Ever Since I Updated To High Sierra after using my computer for about 15 min the process starts to jump up to 80+ GB gradually. Is There Anyway To Fix This? Thanks- Carter
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iMac, macOS High Sierra (10.13.1), Late 2013

Posted on Nov 12, 2017 6:17 PM

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Question marked as Best reply

Posted on Nov 13, 2017 10:39 AM

When I did this Check in activity monitor said it was using 50Gb of Memory


EtreCheck version: 3.4.6 (460)

Report generated 2017-11-13 10:35:19

Download EtreCheck from https://etrecheck.com

Runtime: 5:05

Performance: Below Average


Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Remove/Report] links to remove adware or update the whitelist of legitimate software.

Click the [Clean up] link to delete unused files.


Problem: Computer is too slow


Hardware Information:

iMac (27-inch, Late 2013)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac14,2

1 3.2 GHz Intel Core i5 (i5-4570) CPU: 4-core

16 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

8 GB DDR3 1600 MHz ok

BANK 1/DIMM0

8 GB DDR3 1600 MHz ok

BANK 0/DIMM1

Empty

BANK 1/DIMM1

Empty

Handoff/Airdrop2: supported

Wireless:
en1: 802.11 a/b/g/n/ac

iCloud Quota: 1.67 TB available


Video Information:

NVIDIA GeForce GT 755M - VRAM: 1 GB

iMac 2560 x 1440


Disk Information:

APPLE HDD ST1000DM003 disk0: (1 TB) (Rotational)

[Show SMART report]

EFI (disk0s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

Macintosh HD (disk0s2 - Journaled HFS+) /
[Startup]: 999.35 GB (188.86 GB free)

(disk0s3) <not mounted>
[Recovery]: 650 MB


USB Information:

USB30Bus

WD ASM107x

Western Digital My Book Duo 0A10

My Book Duo 0A10 disk1: (4 TB)

EFI (disk1s1 - MS-DOS FAT32) <not mounted>
[EFI]: 210 MB

My Book Duo (disk1s2 - HFS+) /Volumes/My Book Duo : 4.00 TB (1.01 TB free)

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Inc. FaceTime HD Camera (Built-in)

Apple Inc. MacBook Air SuperDrive

WD USB Hub 0A20


Thunderbolt Information:

Apple Inc. thunderbolt_bus


System Software:

macOS High Sierra
10.13.1 (17B48) - Time since boot: about 13 hours


Gatekeeper:

Mac App Store and identified developers


Possible adware:

Adware: ~/Library/LaunchAgents/com.pcv.hlpramcn.plist

Unknown file: ~/Library/Safari/Extensions/Net Nanny Enhanced.safariextz

2 possible adware files found. [Remove/Report]


Clean up:

/Library/LaunchAgents/6H4HRTU5E3.com.avast.passwords.Agent.plist

/Library/Application Support/Avast Passwords/components/AppLifecycle.bundle/Contents/Resources/AppLifecycleAgent.b undle/Contents/MacOS/AppLifecycleAgent

Executable not found!

/Library/LaunchAgents/com.adobe.AdobeCreativeCloud.plist

/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud --showwindow=false --onOSstartup=true

Executable not found!

com.adobe.ARM.[...].plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper semi-auto

Executable not found!

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServ ices.Agent.plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewor k/Versions/A/Support/CSConfigDotMacCert -l /Users/[redacted]/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s

Executable not found!

~/Library/LaunchAgents/com.jdibackup.ZipCloud.autostart.plist

open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 9 -l

Executable not found!

~/Library/LaunchAgents/com.jdibackup.ZipCloud.backupstart.plist

open /Applications/ZipCloud.app/Contents/Resources/Utility.app -n --args 8 -b

Executable not found!

~/Library/LaunchAgents/com.jdibackup.ZipCloud.notify.plist

open /Applications/ZipCloud.app/Contents/Resources/Utility.app --args 7 1

Executable not found!

~/Library/LaunchAgents/com.pcv.hlpramcn.plist

~/Library/Application Support/amc/helperamc.app/Contents/MacOS/helperamc

Executable not found!

8 orphan files found. [Clean up]


Kernel Extensions:

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (5.1.28) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetAdp (5.1.28) [Lookup]

[loaded] org.virtualbox.kext.VBoxNetFlt (5.1.28) [Lookup]

[loaded] org.virtualbox.kext.VBoxUSB (5.1.28) [Lookup]


/Library/Extensions

[not loaded] com.mice.driver.Wireless360Controller (1.0.0d15 - SDK 10.10) [Lookup]

[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d15 - SDK 10.10) [Lookup]

[loaded] com.movavi.driver.SoundGrabber (1.6.5 - SDK 10.9) [Lookup]

[loaded] com.orderedbytes.driver.ControllerMateFamily (4.6.0 - SDK 10.6) [Lookup]

[not loaded] com.vestigl.driver.Xone-Driver (1.0 - SDK 10.10) [Lookup]


/Library/Extensions/ControllerMate.kext/Contents/PlugIns

[loaded] com.orderedbytes.driver.CMUSBDevices (4.6.0 - SDK 10.6) [Lookup]

[not loaded] com.orderedbytes.driver.CMUSBKeyboard (1.0 - SDK 10.6) [Lookup]

[not loaded] com.orderedbytes.driver.CMUSBPointer (1.0 - SDK 10.6) [Lookup]


/System/Library/Extensions

[not loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Lookup]

[not loaded] com.fitbit.galileo.FitbitUSBCable (1.0 - SDK 10.10) [Lookup]

[not loaded] com.mice.driver.Xbox360Controller (1.0.0d15 - SDK 10.10) [Lookup]


System Launch Agents:

[not loaded] 8 Apple tasks

[loaded] 165 Apple tasks

[running] 71 Apple tasks

[killed] 44 Apple tasks

44 processes killed due to insufficient RAM


System Launch Daemons:

[not loaded] 36 Apple tasks

[loaded] 183 Apple tasks

[running] 77 Apple tasks

[killed] 34 Apple tasks

34 processes killed due to insufficient RAM


Launch Agents:

[failed] 6H4HRTU5E3.com.avast.passwords.Agent.plist (? c69b3741 0 - installed 2017-03-20) [Lookup] - /Library/Application Support/Avast Passwords/components/AppLifecycle.bundle/Contents/Resources/AppLifecycleAgent.b undle/Contents/MacOS/AppLifecycleAgent: Executable not found!

[not loaded] com.adobe.AAM.Updater-1.0.plist (Adobe Systems, Inc. - installed 2016-05-24) [Lookup]

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[failed] com.adobe.AdobeCreativeCloud.plist (? faec172d 0 - installed 2016-02-16) [Lookup] - /Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app/Contents/MacOS/Creative Cloud: Executable not found!

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-09-27) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? 90b939b7 be93c7fb - installed 2017-05-03) [Lookup]

[running] com.orderedbytes.ControllerMateHelper.plist (Ken Heglund - installed 2017-07-28) [Lookup]

[loaded] org.macosforge.xquartz.startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]


Launch Daemons:

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-13) [Lookup]

[running] com.adobe.adobeupdatedaemon.plist (Adobe Systems, Inc. - installed 2016-05-24) [Lookup]

[running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2017-09-27) [Lookup]

[failed] com.adobe.fpsaud.plist (? 2afb3af7 6f206b45 - installed 2016-05-09) [Lookup]

[not loaded] com.apple.installer.cleanupinstaller.plist (? 1963bf56 0 - installed 2017-09-26)

[running] com.fitbit.galileod.plist (Fitbit, Inc. - installed 2016-08-09) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-10-12) [Lookup]

[running] com.mice.360Daemon.plist (Drew Mills - installed 2017-07-28) [Lookup]

[loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e 3b5e6fed - installed 2013-01-17) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]

[loaded] org.macosforge.xquartz.privileged_startx.plist (Apple Inc. - XQuartz - installed 2016-10-26) [Lookup]

[not loaded] org.virtualbox.startup.plist (Shell Script 700b9385 - installed 2017-09-19) [Lookup]


User Launch Agents:

[failed] com.Aimersoft.KeepVidMusicHelper.plist (WonBo Technology Co., Ltd - installed 2017-05-15) [Lookup]

[failed] com.adobe.ARM.[...].plist (? 560d19c8 0 - installed 2013-01-04) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2011-09-23) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

[failed] com.jdibackup.ZipCloud.autostart.plist (? 60c6f60f 0 - installed 2015-12-09) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!

[failed] com.jdibackup.ZipCloud.backupstart.plist (? b48800b7 0 - installed 2015-12-09) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!

[failed] com.jdibackup.ZipCloud.notify.plist (? bb7e25f8 0 - installed 2015-12-09) [Lookup] - /Applications/ZipCloud.app/Contents/Resources/Utility.app: Executable not found!

[failed] com.pcv.hlpramcn.plist (? 2be2ce4c 0 - installed 2016-03-30) Adware!
[Remove/Report]

[running] com.spotify.webhelper.plist (Spotify - installed 2017-11-08) [Lookup]

[loaded] com.valvesoftware.steamclean.plist (? c5058c0e 8fca9cd8 - installed 2017-09-23) [Lookup]

[not loaded] org.virtualbox.vboxwebsrv.plist (Oracle America, Inc. - installed 2017-09-19) [Lookup]


User Login Items:

goproapp.devicedetection SMLoginItem - Hidden (Woodman Labs, Inc. - installed 2017-04-08)

(/Applications/GoPro Quik.app/Contents/Library/LoginItems/goproapp.devicedetection.app)

ATLoginItemHelper SMLoginItem - Hidden (Trend Micro, Inc. - installed 2017-05-22)

(/Applications/DrCleaner.app/Contents/Library/LoginItems/ATLoginItemHelper.app)


Internet Plug-ins:

DirectorShockwave: 12.2.2r172 (installed 2015-11-19) [Lookup]

Google Earth Web Plug-in: 7.1 (installed 2016-03-02) [Lookup]

AdobeAAMDetect: 3.0.0.0 (installed 2016-05-24) [Lookup]

FlashPlayer-10.6: 21.0.0.242 (installed 2016-05-12) [Lookup]

AdobePDFViewerNPAPI: 17.012.20098 (installed 2017-08-31) [Lookup]

Silverlight: 5.1.50901.0 (installed 2017-03-20) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-09-20)

Flash Player: 21.0.0.242 (installed 2016-05-12) Outdated! Update

iPhotoPhotocast: 7.0 (installed 2013-04-24)

SharePointBrowserPlugin: 14.5.9 (installed 2016-01-10) [Lookup]

AdobePDFViewer: 17.012.20098 (installed 2017-08-31) [Lookup]

JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-03) Check version


User internet Plug-ins:

SlingPlayer: Unknown (installed 2013-10-29) [Lookup]


Safari Extensions:

[enabled] Net Nanny Enhanced (installed 2017-04-25)


3rd Party Preference Panes:

Flash Player (installed 2016-05-09) [Lookup]

Java (installed 2017-05-03) [Lookup]


Time Machine:

Skip System Files: NO

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 999.35 GB Disk used: 810.48 GB

Destinations:

TimeMachineBackup [Network]

Total size: 1.92 TB

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 1.92 TB < (Disk used 810.48 GB X 3)


My Book Duo [Local]

Total size: 4.00 TB

Total number of backups: 119

Oldest backup: 11/15/14, 12:32 AM

Last backup: 8/31/17, 2:33 AM

Size of backup disk: Excellent

Backup size 4.00 TB > (Disk size 999.35 GB X 3)


Top Processes by CPU:

87%
SafariBookmarksSyncAgent

18%
Google Chrome Helper

11%
Google Chrome

11%
kernel_task

11%
Google Chrome Helper


Top Processes by Memory:

9.30 GB
kernel_task

2.23 GB
SafariBookmarksSyncAgent

461 MB Google Chrome Helper

284 MB Google Chrome Helper

262 MB Google Chrome Helper


Top Processes by Network Use:

Input Output Process name

1 MB 386 KB mDNSResponder

62 KB 32 KB netbiosd

7 KB 11 KB apsd

0 B 320 B SystemUIServer


Top Processes by Energy Use:

90.14 SafariBookmarksSyncAgent

4.42 logd

2.58 Google Chrome Helper

2.56 Google Chrome

1.80 WindowServer


Virtual Memory Information:

1.34 GB
Available RAM

195 MB Free RAM

14.66 GB
Used RAM

1.15 GB
Cached files

21.74 GB
Swap Used


Software installs (last 30 days):

Net Nanny:
(installed 2017-11-12)

Net Nanny:
(installed 2017-11-12)

Net Nanny:
(installed 2017-11-12)


Install information may not be complete.


Diagnostics Events (last 3 days for minor events):

2017-11-13 00:30:16 galileod Crash [Open]

Cause: Assertion failed: (!pthread_mutex_destroy(&m)), function ~recursive_mutex, file ../boost/thread/pthread/recursive_mutex.hpp, line 92.

2017-11-12 22:45:15 analyticsd Crash [Open]

2017-11-12 20:43:07 Last shutdown cause: 3 - Hard shutdown

2017-11-12 19:50:38 DiskImageMounter High CPU use [Open] [Details]

2017-11-12 19:42:16 cloudd Crash [Open]

Cause: *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Path /Users/USER/Library/Caches/*/Assets deleted/renamed, crashing.'

terminating with uncaught exception of type NSException

abort() called

2017-11-11 18:15:22 SafariDAVClient High CPU use [Open] [Details]

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SafariBookmarksSyncAgent is Using 80+GB of Memory

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