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If you see the Connect to iTunes screen on your iPhone, iPad, or iPod touch

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Question: It says I have to connect to iTunes restarting didn't work so I connected it to my computer but the computer can't find it!

It says I have to connect to iTunes restarting didn't work so I connected it to my computer but the computer can't find it! 😕😕😕

iPhone 6, Other OS

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Nov 13, 2017 1:00 PM in response to KhamitDilnoza In response to KhamitDilnoza

Hello and welcome to Apple Support Communities, KhamitDilnoza.
If I understand your post correctly, iTunes is not recognizing your iPhone when you connect it to your computer. I'd like to help.
Follow the step in this article:
If iTunes doesn‘t recognize your iPhone, iPad, or iPod
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.

Nov 13, 2017 1:00 PM

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Question: It says I have to connect to iTunes restarting didn't work so I connected it to my computer but the computer can't find it!