Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question:

Question: Im trying to activate an old iPhone and the activation lock email for my Apple ID is wrong

The email given is and email I have never seen before.

iPhone 7 Plus

Posted on

Reply

Page content loaded

Nov 13, 2017 12:36 PM in response to nicoledlt In response to nicoledlt

Hi nicoledlt ,

I understand that you are trying to activate an old iPhone, but you do not recognize the email address that it's showing for Activation Lock. I'm happy to provide some help for this issue.

I recommend going through each of the scenarios and suggestions provided in the following article:

Turn off Find My iPhone Activation Lock - Apple Support

Thanks for using the Apple Support Communities. Cheers!

Nov 13, 2017 12:36 PM

Reply Helpful
User profile for user: nicoledlt

Question: Im trying to activate an old iPhone and the activation lock email for my Apple ID is wrong